Continuous Improvement Manager

Dexcom Inc

Hybrid
Certified lean six sigma black belt
Copc performance management frameworks
Process mapping and workflow documentation
The role involves leading and supporting end-to-end process improvement initiatives through Continuous Improvement methodologies and best practices in performance management

Job Summary

  • The role involves leading and supporting end-to-end process improvement initiatives through Continuous Improvement methodologies and best practices in performance management.
  • Candidates must have at least 8 years of experience in Shared Services, Business Process Outsourcing, or Call Center fields with a Certified Lean Six Sigma Black Belt.
  • Dexcom offers growth opportunities on a global scale, access to career development programs, and a comprehensive benefits package for its employees.

Matching Summary

The role involves leading and supporting end-to-end process improvement initiatives through Continuous Improvement methodologies and best practices in performance management.

Skills & Requirements

Must-have

  • Certified Lean Six Sigma Black Belt
  • COPC performance management frameworks
  • Process mapping and workflow documentation
  • Cross-functional continuous improvement leadership
  • Data analysis using Minitab or SPSS

Nice-to-have

  • Strong customer service orientation
  • Experience in Shared Services or BPO
  • Ability to work across time zones
  • Championing a culture of continuous improvement
  • Facilitation of meeting and escalation processes

Key Requirements

  • Bachelor's degree required
  • Minimum 8-12 years of related experience
  • Certified Lean Six Sigma Black Belt mandatory
  • Proven understanding of COPC frameworks
  • Proficiency in MS 365 and statistical tools

Work Rights

Not specified

Tailored Resume

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