Director, Customer Success

Jobgether

Spain, Spain
**
Scale customer success organization
Drive enterprise customer retention
Lead regional team in emea
** Jobgether is seeking a Director of Customer Success in Spain to lead and scale the Customer Success organization for a partner company. The role involves strategic leadership, customer engagement, and operational transformation to enhance customer relationships and drive business growth within the EMEA region. **

Job Summary

  • This senior leadership role involves shaping and scaling the Customer Success organization across the EMEA region for a complex data and AI platform.
  • The successful candidate will build a modern, data-driven success engine that strengthens retention and drives sustainable revenue growth.
  • Acting as both strategist and operator, you will lead a regional team while partnering closely with Sales, Product, and Engineering to improve the end-to-end customer journey.

Matching Summary

Match Score: 75

** Jobgether is seeking a Director of Customer Success in Spain to lead and scale the Customer Success organization for a partner company. The role involves strategic leadership, customer engagement, and operational transformation to enhance customer relationships and drive business growth within the EMEA region. **

Skills & Requirements

Must-have

  • Scale Customer Success organization
  • Drive enterprise customer retention
  • Lead regional team in EMEA
  • Partner with Sales and Product teams

Nice-to-have

  • Thrives in fast-growing environment
  • Builds scalable digital-first models
  • Influences product direction through insights

Key Requirements

  • Senior leadership experience in Customer Success
  • Experience scaling teams in enterprise SaaS
  • Proven track record of driving measurable business outcomes

Work Rights

Not specified

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