Manager, Scaled Customer Success - Apac

AUTODESK TLV

Base salary based on experience + location; annual...
Not specified
12+ years customer success experience
5+ years people management experience
Asean and anz regional leadership
The Manager, Scaled Customer Success at Autodesk TLV will lead a team of Customer Success Advisors across ASEAN and ANZ, focusing on enhancing customer satisfaction, retention, and growth. This strategic role requires extensive experience in customer success, strong leadership skills, and a commitment to driving continuous improvement within the team

Job Summary

  • This role serves as a strategic leader responsible for mentoring and guiding a team of Customer Success Advisors across the ASEAN and ANZ regions.
  • The successful candidate will partner with Sales, Renewals, and Technical Support leaders to drive customer value, risk mitigation, and growth.
  • Autodesk offers a competitive compensation package including base salaries, annual cash bonuses, stock grants, and comprehensive benefits.

Matching Summary

Match Score: 85

The Manager, Scaled Customer Success at Autodesk TLV will lead a team of Customer Success Advisors across ASEAN and ANZ, focusing on enhancing customer satisfaction, retention, and growth. This strategic role requires extensive experience in customer success, strong leadership skills, and a commitment to driving continuous improvement within the team.

Salary

Base salary based on experience and location; Annual cash bonuses available; Stock grants and comprehensive benefits included

Skills & Requirements

Must-have

  • 12+ years Customer Success experience
  • 5+ years people management experience
  • ASEAN and ANZ regional leadership
  • CRM tool expertise
  • Data-driven decision making

Nice-to-have

  • Passion for customer success
  • Track record of mentoring teams
  • Innovation in operational efficiency
  • Strong collaboration across stakeholders

Key Requirements

  • 12+ years experience in Customer Success or Account Management
  • At least 5 years of people management experience
  • Proven coaching and mentorship skills
  • Expertise in change management and strategy implementation

Work Rights

Not specified

Tailored Resume

Cover Letter