Customer Service Desk Agent - (mortgage Support) In Salt Lake City, Ut

unistrasi.it

Salt Lake City, UT, US
Onsite
Call center experience
Customer service skills
Ability to multi-task
Agents manage incoming calls by greeting customers and directing them to the appropriate departments

Job Summary

  • Agents manage incoming calls by greeting customers and directing them to the appropriate departments.
  • They diagnose issues, answer product or service questions, and provide solutions in real time.
  • Unisys is proud to be an equal opportunity employer that considers all qualified applicants.

Matching Summary

Agents manage incoming calls by greeting customers and directing them to the appropriate departments.

Skills & Requirements

Must-have

  • Call Center experience
  • Customer Service skills
  • Ability to multi-task

Nice-to-have

  • Problem-solving abilities
  • Professional demeanor
  • Customer engagement skills

Key Requirements

  • High School Diploma or GED
  • 1-2 years experience in customer service
  • Technical certification or Associate Degree may be required

Work Rights

Not specified

Tailored Resume

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