Asst Manager/manager - Contact Centre (project Management & Process Improvement)

Hong Leong Bank

Kuala Lumpur, Malaysia
Change program delivery
Process optimization
Project accountability
The role involves delivering complex change programs that enhance business performance

Job Summary

  • The role involves delivering complex change programs that enhance business performance.
  • Candidates will interact with all levels of management and conduct analyses to support solutions.
  • The position requires coaching team members to improve project delivery and maintain documentation.

Matching Summary

The role involves delivering complex change programs that enhance business performance.

Skills & Requirements

Must-have

  • Change program delivery
  • Process optimization
  • Project accountability

Nice-to-have

  • Leadership skills
  • Team building
  • Problem solving

Key Requirements

  • Experience in project management
  • Ability to translate business objectives
  • Familiarity with process redesign

Work Rights

Not specified

Tailored Resume

Cover Letter