Customer Service Advisor

Hastings Deering

Singapore, Singapore
Customer service in automotive industry
Vehicle intake and service coordination
Aftersales parts and service upselling
As a Customer Service Advisor, you will be the key point of contact for customers, ensuring a smooth, efficient, and professional service experience from vehicle intake through completion, while supporting aftersales performance and revenue growth

Job Summary

  • As a Customer Service Advisor, you will be the key point of contact for customers, ensuring a smooth, efficient, and professional service experience from vehicle intake through completion, while supporting aftersales performance and revenue growth.
  • Be part of a trusted brand with a regional footprint and work with cutting-edge automotive technology.
  • Grow your career in a supportive, performance-driven culture with structured training, career progression, and employee benefits.

Matching Summary

As a Customer Service Advisor, you will be the key point of contact for customers, ensuring a smooth, efficient, and professional service experience from vehicle intake through completion, while supporting aftersales performance and revenue growth.

Skills & Requirements

Must-have

  • Customer service in automotive industry
  • Vehicle intake and service coordination
  • Aftersales parts and service upselling
  • Managing customer expectations and feedback
  • Tracking repair orders and documentation

Nice-to-have

  • Proactive and independent work style
  • Good communication and interpersonal skills
  • Results-driven and customer-oriented mindset
  • Ability to manage multiple tasks effectively

Key Requirements

  • Minimum Diploma in Mechanical Engineering or equivalent
  • Valid Class 3 Driving Licence
  • At least 3 years of customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter