Pega Developer

The Bank of Nova Scotia

Scarborough, Ontario, Canada
Pega integration
Ui development
Customer service platform
Lead the technical design and implementation of changes to the Canadian Contact Center Platform

Job Summary

  • Lead the technical design and implementation of changes to the Canadian Contact Center Platform.
  • Mentor internal Pega developers and contract teams, fostering a culture of innovation and continuous improvement.
  • Champion cross-functional collaboration and influence strategic decisions across initiatives.

Matching Summary

Lead the technical design and implementation of changes to the Canadian Contact Center Platform.

Skills & Requirements

Must-have

  • Pega Integration
  • UI Development
  • Customer Service Platform
  • Real-Time Solutions
  • Banking Experience
  • Pega Certification

Nice-to-have

  • Scotiabank Experience
  • Innovation Culture
  • Cross-Functional Collaboration

Key Requirements

  • 5+ years of experience in Pega Integration, UI and Customer Service
  • Pega certification at CSSA level
  • Bachelor’s degree in computer science or related field
  • Extensive banking experience focused on Credit Card Processing

Work Rights

Not specified

Tailored Resume

Cover Letter