Technical Support Engineer - Adaptive Planning

workday.swin.edu.au

Warsaw, Poland
Base: zł167,200 pln - zł250,800 pln; bonus/equity:...
**
5+ years in technical support
Experience with enterprise cloud applications
Excellent analytical skills
** The Technical Support Engineer position at Workday focuses on providing customer support for their Adaptive Planning Suite, emphasizing collaboration with product development and support teams. The ideal candidate should possess over five years of technical support experience, particularly in enterprise cloud applications, combined with strong analytical and communication skills. The role is primarily remote but requires in-office presence at least 50% of the time. **

Job Summary

  • At Workday, we're committed to bringing passion and customer focus to enterprise applications.
  • You will take ownership of a diverse case queue, ensuring timely updates for customers.
  • We foster collaboration and connection, allowing flexibility in work schedules.

Matching Summary

Match Score: 75

** The Technical Support Engineer position at Workday focuses on providing customer support for their Adaptive Planning Suite, emphasizing collaboration with product development and support teams. The ideal candidate should possess over five years of technical support experience, particularly in enterprise cloud applications, combined with strong analytical and communication skills. The role is primarily remote but requires in-office presence at least 50% of the time. **

Salary

Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years in Technical Support
  • Experience with enterprise cloud applications
  • Excellent analytical skills
  • Working knowledge of SQL and Linux

Nice-to-have

  • Proactive team player
  • Experience with financial planning software
  • JavaScript knowledge

Key Requirements

  • 2+ years as a support engineer
  • Experience managing escalated cases
  • Attention to detail and support best practices

Work Rights

Not specified

Tailored Resume

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