Base: $21.00; bonus/equity: not specified; benefit...
Guest services procedures
Customer traffic recording
Sales process metrics production
Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics
Job Summary
Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
Performs opening and closing Guest Services procedures, answers incoming phone calls, directs calls and customers, manages various logs, and reconciles/updates data entry with dealership software.
Provides a warm, positive and happy environment for Guests, their children and fellow teammates, helps maintain a clean and comfortable environment, and provides new hire Customer Management training when requested.
Matching Summary
Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
Salary
Base: $21.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Guest Services procedures
Customer traffic recording
Sales process metrics production
Dealership software data entry
Maintain CSI standards
Provide refreshments to guests
Nice-to-have
Positive and happy environment
Servant Leadership
Teamwork through Trust & Respect
Commitment to Customer Enthusiasm
Key Requirements
High School Diploma or GED
Up to 3 years of work experience
Previous customer service experience desired
Excellent interpersonal, communication, and organizational skills