Salesforce Support Consultant (developer)

Merkle

Sofia, Bulgaria
Hybrid
Salesforce platform
Apex, soql, lwc
Automation tools (flows, process builder, triggers)
This role sits within our Support team, assisting clients by troubleshooting issues, implementing solutions, and continuously improving their Salesforce environments

Job Summary

  • This role sits within our Support team, assisting clients by troubleshooting issues, implementing solutions, and continuously improving their Salesforce environments.
  • We are strong advocates of work-life balance, so we provide all our staff with 25 days of paid leave and 3 fixed well-being days off annually.
  • Opportunity to attend training, conferences and get certification sponsored by the company upon availability and business need.

Matching Summary

This role sits within our Support team, assisting clients by troubleshooting issues, implementing solutions, and continuously improving their Salesforce environments.

Skills & Requirements

Must-have

  • Salesforce platform
  • Apex, SOQL, LWC
  • Automation tools (Flows, Process Builder, Triggers)
  • Salesforce APIs and integrations
  • Troubleshooting technical issues
  • Customer support mindset

Nice-to-have

  • AI and automation in support
  • DevOps and CI/CD pipelines
  • Proactive customer updates
  • Continuous improvement culture
  • Collaboration with sales teams

Key Requirements

  • 3-10 years of experience in Salesforce development, support, or administration
  • Salesforce Administrator or Platform Developer I Certification
  • Proficiency in Apex, SOQL, and Lightning Web Components (LWC)
  • Experience with automation tools (Flows, Process Builder, Triggers)
  • Familiarity with Salesforce APIs and integrations

Work Rights

Not specified

Tailored Resume

Cover Letter