Customer Success Manager - Smb

Gearset

Cambridge, United Kingdom
Not specified; not specified; not specified
On-site
Smb customer success portfolio management
Salesforce devops platform expertise
Trusted advisor relationship building
Gearset is seeking a Customer Success Manager for their SMB sector, emphasizing a culture of trust, transparency, and collaboration. The role involves managing a portfolio of 500 accounts, focusing on guiding customers through their DevOps journey and ensuring they derive maximum value from Gearset's platform

Job Summary

  • This role involves owning a portfolio of approximately 500 SMB accounts and acting as their dedicated trusted advisor.
  • The company offers world-class Sandler training, an annual learning budget, and experienced teammates to support career growth.
  • Gearset is the most trusted Salesforce DevOps platform in the market with a culture built on trust, transparency, and collaboration.

Matching Summary

Match Score: 85

Gearset is seeking a Customer Success Manager for their SMB sector, emphasizing a culture of trust, transparency, and collaboration. The role involves managing a portfolio of 500 accounts, focusing on guiding customers through their DevOps journey and ensuring they derive maximum value from Gearset's platform.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • SMB Customer Success portfolio management
  • Salesforce DevOps platform expertise
  • Trusted advisor relationship building

Nice-to-have

  • Sandler sales training background
  • Autonomous ownership mindset
  • Collaborative team culture fit

Key Requirements

  • Experience managing large customer portfolios
  • Ability to drive technical goal achievement
  • Proven track record in customer success

Work Rights

Not specified

Tailored Resume

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