Subaru of Gainesville is seeking a Service Advisor to facilitate automotive services and repairs by acting as a communication bridge between customers and technicians. The ideal candidate should possess previous service advisor experience, a basic mechanical understanding of automobiles, and a commitment to exemplary customer service
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 85
Subaru of Gainesville is seeking a Service Advisor to facilitate automotive services and repairs by acting as a communication bridge between customers and technicians. The ideal candidate should possess previous service advisor experience, a basic mechanical understanding of automobiles, and a commitment to exemplary customer service.
Skills & Requirements
Must-have
Initiate automotive services and repairs
Ascertain vehicle performance problems
Develop repair estimates
Write repair orders
Maintain customer records
Communicate with customers and technicians
Nice-to-have
Customer-focused team player
Exemplary customer service skills
Key Requirements
Previous Service Advisor experience preferred
Prior experience as an automotive technician a plus
Basic mechanical understanding of an automobile
Acceptable driving record and valid driver's license