Base: $20.00-$22.00; bonus/equity: not specified; ...
Not specified (potentially hybrid or onsite based on locations).
48-hour customer follow-up requirement
Freshdesk omni program tracking skills
Strong communication and attention to detail
Lithia & Driveway is seeking a Customer Satisfaction Representative to enhance customer experiences and satisfaction. The role involves acting as a liaison between customers and the dealership, focusing on resolving concerns and improving customer satisfaction processes
Job Summary
The role serves as a key liaison between the dealership and customers to ensure concerns are addressed promptly.
Employees will lead customer satisfaction improvement initiatives and track survey scores using the FreshDesk Omni Program.
The position offers competitive pay, comprehensive medical benefits, and a 401(k) retirement plan.
Matching Summary
Match Score: 85
Lithia & Driveway is seeking a Customer Satisfaction Representative to enhance customer experiences and satisfaction. The role involves acting as a liaison between customers and the dealership, focusing on resolving concerns and improving customer satisfaction processes.