Senior Deal Operations Analyst

Genesys

**
Quote to cash processes
Salesforce tools
Microsoft office suite
** Genesys is seeking a Senior Deal Operations Analyst to provide operational support to the sales team, focusing on quote-to-cash processes. The ideal candidate will have relevant experience, strong communication skills, and a customer-centric approach, while embracing a collaborative and innovative company culture. **

Job Summary

  • Be a main point of contact for Global Sales and Renewal teams in navigating quote tools, quote-to-cash processes and any associated challenges submitted via a ticketing portal.
  • Facilitate answers and resolutions with internal departments on Sales’ behalf, connecting Sales with internal subject matter experts.
  • Perform projects as assigned by management, showing initiative, volunteering for additional tasks, offering suggestions and actively participating in team meetings.

Matching Summary

Match Score: 75

** Genesys is seeking a Senior Deal Operations Analyst to provide operational support to the sales team, focusing on quote-to-cash processes. The ideal candidate will have relevant experience, strong communication skills, and a customer-centric approach, while embracing a collaborative and innovative company culture. **

Skills & Requirements

Must-have

  • Quote to Cash processes
  • Salesforce tools
  • Microsoft Office Suite
  • Adobe Acrobat Pro DC
  • Global Sales and Renewal teams
  • Ticketing portal navigation

Nice-to-have

  • Empathy and collaboration
  • International team experience
  • Proactiveness and initiative
  • Adaptability to change
  • Creative and critical thinking

Key Requirements

  • 2-5 years relevant experience
  • Salesforce experience
  • Bachelor's degree in business or related field
  • Ability to work 4am-1pm Manila timezone

Work Rights

Not specified

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