Contract Success Specialist

SHI International Corp

Base: $45,000 - $70,000; bonus/equity: not specifi...
Manage and monitor service engagements
Support contract relationships
Ensure company is easy to do business with
The Contract Success Specialist will support the Contract Success team to help manage, monitor, and follow up on service engagements under our state contracts

Job Summary

  • The Contract Success Specialist will support the Contract Success team to help manage, monitor, and follow up on service engagements under our state contracts.
  • The goal of the Contract Success Specialist is to make the customer as successful as possible, which in turn, improves customer lifetime value for the company.
  • If you join our team, you’ll enjoy: Our commitment to diversity, Continuous professional growth and leadership opportunities, Health, wellness, and financial benefits.

Matching Summary

The Contract Success Specialist will support the Contract Success team to help manage, monitor, and follow up on service engagements under our state contracts.

Salary

Base: $45,000 - $70,000; Bonus/Equity: Not specified; Benefits: medical, vision, dental, 401K, and flexible spending

Skills & Requirements

Must-have

  • Manage and monitor service engagements
  • Support contract relationships
  • Ensure company is easy to do business with
  • Track action items and deadlines
  • Prepare Statements of Work

Nice-to-have

  • Foster positive work environment
  • Resolve conflicts effectively
  • Apply critical thinking to data
  • Develop moderate conceptual frameworks

Key Requirements

  • 1-3 years of experience in sales or partner/vendor support
  • 1-3 years of experience with Microsoft Office Suite
  • Completed Bachelor's Degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

Cover Letter