Service Advisor

Hendrick Chevrolet Buick GMC Cadillac Southpoint

Durham, North Carolina, US
Customer service
Vehicle maintenance and repair
Scheduling appointments
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance, advises customers on necessary and recommended services, and offers additional services and repairs.
  • Demonstrates the Company’s Core Values including Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

Skills & Requirements

Must-have

  • customer service
  • vehicle maintenance and repair
  • scheduling appointments
  • service order entry
  • cost estimation

Nice-to-have

  • servant leadership
  • teamwork through trust
  • integrity and honesty
  • customer enthusiasm
  • accountability at all levels

Key Requirements

  • High School Diploma or GED
  • 3-5 years of work experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter