Telephone Sales Agent, In Room Dining

Montage International

Answering incoming calls and taking orders
Menu recommendations and guest inquiries
Accurate order entry into pos system
Your Leadership Supports the In-Room Dining department and its staff by answering incoming calls and taking guests’ orders via phone or digital platforms and special requests

Job Summary

  • Your Leadership Supports the In-Room Dining department and its staff by answering incoming calls and taking guests’ orders via phone or digital platforms and special requests.
  • Upsell menu items, promotions, and special offerings to enhance the guest experience and increase revenue.
  • We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants.

Matching Summary

Your Leadership Supports the In-Room Dining department and its staff by answering incoming calls and taking guests’ orders via phone or digital platforms and special requests.

Skills & Requirements

Must-have

  • Answering incoming calls and taking orders
  • Menu recommendations and guest inquiries
  • Accurate order entry into POS system
  • Coordinate with kitchen and service staff
  • Process payment transactions accurately
  • Assist with administrative tasks
  • Maintain office cleanliness and organization

Nice-to-have

  • Passion for food and beverage
  • Personable and engaging demeanor
  • Open to learning and development
  • Trustworthy with integrity

Key Requirements

  • Ability to work a flexible schedule
  • Ability to collaborate in a team environment
  • Basic communication skills
  • Food and beverage experience, a plus

Work Rights

Not specified

Tailored Resume

Cover Letter