Senior Customer Quality Engineer

3M UK

Maplewood, MN, US
Base: $122,292 - $149,468; bonus/equity: variable ...
Global process owner for complaint processes
Customer and consumer complaint investigation
Monthly quality dashboard reports
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career

Job Summary

  • This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
  • The role involves acting as the global process owner for CBG’s customer and consumer complaint processes, serving as the subject matter expert of its systems and process.
  • 3M offers many programs to help you live your best life – both physically and financially, and regularly benchmarks with other companies for competitive pay and benefits.

Matching Summary

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

Salary

Base: $122,292 - $149,468; Bonus/Equity: variable incentive pay, if eligible; Benefits: Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits

Skills & Requirements

Must-have

  • Global process owner for complaint processes
  • Customer and consumer complaint investigation
  • Monthly Quality Dashboard reports
  • Manage customer audit requests
  • Develop and implement standardized QMS processes
  • Continual improvement of CBG processes

Nice-to-have

  • Adapt problem-solving techniques
  • Project management tools
  • Subject matter guidance
  • Influence best practices
  • Experience with ISO9001:2015
  • Experience training people

Key Requirements

  • Bachelor's degree or higher
  • Three (3) years of combined experience
  • Quality Engineering experience
  • Quality Management Systems experience
  • Customer Audits experience
  • Product Quality Complaints experience
  • Supplier Management experience
  • Work authorization in country of employment

Work Rights

Must be legally authorized to work in country of employment without sponsorship

Tailored Resume

Cover Letter