Euc Engineer

TransUnion

Makati City, Philippines
Fully remote
Technical support for end users
Experience in it service environment
Proficiency in m365 suite
Provide technical support for end user related tickets assigned from the ASC / Service Desk

Job Summary

  • Provide technical support for end user related tickets assigned from the ASC / Service Desk.
  • Ensure new starter hardware is provisioned for day 1 and maintain accurate records of hardware assets.
  • Support the Audio-Visual technology up to level 2 type troubleshooting for Poly issues.

Matching Summary

Provide technical support for end user related tickets assigned from the ASC / Service Desk.

Skills & Requirements

Must-have

  • Technical support for end users
  • Experience in IT service environment
  • Proficiency in M365 suite

Nice-to-have

  • Ability to work under pressure
  • Excellent communication skills
  • Confidence in dealing with VIP stakeholders

Key Requirements

  • 5 years in IT service environment
  • Hands-on technical experience with end user devices
  • Certification in OS areas such as Windows or Mac

Work Rights

Not specified

Tailored Resume

Cover Letter