Customer Banking Specialist - Inala

CommBank

Inala, Australia
Not specified; not specified; not specified
25 hours per week, monday to friday (11.15am - 4.15pm)
25 hours per week availability
Monday to friday roster coverage
11.15am to 4.15pm shift times
The Customer Banking Specialist position at CommBank in Inala seeks a professional to provide exceptional customer service, primarily to personal and small business customers. The role requires availability for a predetermined roster and emphasizes the importance of building connections with clients, ideally with Vietnamese language skills

Job Summary

  • This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.
  • The specialist will greet customers, guide them to appropriate channels, and educate them on in-branch technology and digital banking options.
  • Candidates must be available for a predetermined roster of 25 hours per week from Monday to Friday between 11:15 am and 4:15 pm.

Matching Summary

Match Score: 85

The Customer Banking Specialist position at CommBank in Inala seeks a professional to provide exceptional customer service, primarily to personal and small business customers. The role requires availability for a predetermined roster and emphasizes the importance of building connections with clients, ideally with Vietnamese language skills.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 25 hours per week availability
  • Monday to Friday roster coverage
  • 11.15am to 4.15pm shift times
  • Exceptional customer service track record

Nice-to-have

  • Vietnamese language skills
  • Financial services experience
  • Retail or hospitality background
  • Interest in financial wellbeing
  • Professional demeanour and communication

Key Requirements

  • Proven track record in customer service
  • Excellent communication skills
  • Ability to manage customer expectations

Work Rights

Not specified

Tailored Resume

Cover Letter