Centralized Service Representative

St Charles Health System

St. Charles, OR, United States
Base: $21.86 - $29.52 ph; bonus/equity: not specif...
High school diploma or ged required
Minimum one year customer service experience
Electronic health record system proficiency
The role serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, and prior authorization support

Job Summary

  • The role serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, and prior authorization support.
  • Candidates must possess broad knowledge of diverse scheduling protocols to manage complex appointment scenarios across multiple specialty clinics.
  • The position requires the ability to remain calm during emergency situations while accurately processing large volumes of patient calls.

Matching Summary

The role serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, and prior authorization support.

Salary

Base: $21.86 - $29.52 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Minimum one year customer service experience
  • Electronic health record system proficiency
  • Strong telephone etiquette skills
  • Ability to handle emergency calls

Nice-to-have

  • One year clerical support in healthcare setting
  • Call center experience preferred
  • Knowledge of lean principles
  • Experience with MS Office and Excel
  • Teamwork and collaborative mindset

Key Requirements

  • High school diploma or GED
  • 1 year paid customer service work experience
  • Intermediate computer application skills
  • Basic math calculation abilities

Work Rights

Not specified

Tailored Resume

Cover Letter