Field Service Technician - 3d Printers

Formlabs

Atlanta, GA, United States
Base: $33.20—$45.83 usd; bonus/equity: rsus; benef...
On-site
On-site installation and commissioning
Customer training and demonstrations
Break-fix and preventative maintenance
Formlabs is seeking a Field Service Technician for 3D printers to serve as the primary technical contact for customers across North America, requiring significant travel. The ideal candidate will have a STEM-related degree and hands-on repair experience, and the role offers competitive benefits including equity, healthcare, and professional development opportunities

Job Summary

  • As the dedicated Field Service Technician for Formlabs, you will be the primary technical point of contact and face of our company across North America, traveling 80% or more of the time.
  • You will be responsible for the full lifecycle of the customer's on-site experience: from the initial installation and commissioning of equipment to delivering comprehensive user training and performing critical repairs.
  • Formlabs offers a robust equity program, comprehensive healthcare coverage, 401K matching, and generous paid parental and sabbatical leave.

Matching Summary

Match Score: 85

Formlabs is seeking a Field Service Technician for 3D printers to serve as the primary technical contact for customers across North America, requiring significant travel. The ideal candidate will have a STEM-related degree and hands-on repair experience, and the role offers competitive benefits including equity, healthcare, and professional development opportunities.

Salary

Base: $33.20—$45.83 USD; Bonus/Equity: RSUs; Benefits: Medical, Dental, Vision, 401K matching, Paid Parental Leave, Paid Sabbatical Leave

Skills & Requirements

Must-have

  • On-site installation and commissioning
  • Customer training and demonstrations
  • Break-fix and preventative maintenance
  • Electromechanical troubleshooting
  • Independent travel management
  • Salesforce documentation

Nice-to-have

  • Experience in Dental/Medical applications
  • Experience with CAD/CAM
  • Experience with 3D printing technologies

Key Requirements

  • Bachelor's degree or equivalent in a STEM-related field
  • Hands-on repair experience
  • Valid passport
  • Ability to work independently with little direct supervision
  • Located in close proximity to Hartsfield-Jackson Atlanta International Airport

Work Rights

Not specified

Tailored Resume

Cover Letter