Defined contribution and defined benefits administration
TELUS Health is seeking a Client Relationship Leader to enhance client engagement and drive business growth through effective management of enterprise customer relationships. The role involves overseeing service delivery, project management, and client retention strategies, particularly in the context of Canadian retirement and benefits solutions
Job Summary
The primary responsibility is to drive successful outcomes for large enterprise customers by delivering Canadian Retirement and Benefits outsourcing solutions.
This role requires inspiring a customer-focused culture across the organization while contributing to client retention and growth strategies.
Candidates must possess deep knowledge of benefits program delivery including Defined Contribution, Defined Benefits, and Health & Welfare administration.
Matching Summary
Match Score: 85
TELUS Health is seeking a Client Relationship Leader to enhance client engagement and drive business growth through effective management of enterprise customer relationships. The role involves overseeing service delivery, project management, and client retention strategies, particularly in the context of Canadian retirement and benefits solutions.
Skills & Requirements
Must-have
7-10 years strategic client management experience
5-7+ years benefits program delivery experience
Defined Contribution and Defined Benefits administration
Contract management and negotiation skills
RFP participation and new business acquisition
Nice-to-have
Bilingual fluency in French and English
Experience with H&W administration
Knowledge of regulatory requirements for pension plans
Ability to travel within Canada
Strong problem-solving and analytical skills
Key Requirements
Bachelor's Degree or higher in relevant business field
7-10 years strategic client management experience
5-7+ years progressive experience in benefits program delivery
Availability to travel within Canada
Knowledge of regulatory requirements for Benefits and Pension Plans