Coding Clerk

OKLAHOMA INSURANCE DEPARTMENT

Oklahoma, USA
Base: $44,000; bonus/equity: not specified; benefi...
Customer service skills
Telephone etiquette
Verbal and written communication
This position is responsible for intaking all submitted complaints and requests for assistance and coding and assigning each file to the appropriate Claims Review Specialist

Job Summary

  • This position is responsible for intaking all submitted complaints and requests for assistance and coding and assigning each file to the appropriate Claims Review Specialist.
  • The Coding Clerk/Specialist also provides customer service and assistance to the public by answering questions related to insurance matters.
  • This position may be eligible for two days of telework each week under OID’s Telework Program.

Matching Summary

This position is responsible for intaking all submitted complaints and requests for assistance and coding and assigning each file to the appropriate Claims Review Specialist.

Salary

Base: $44,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service skills
  • Telephone etiquette
  • Verbal and written communication
  • Microsoft Windows products
  • Data entry/clerical duties

Nice-to-have

  • Client focused
  • Team player
  • Positive attitude
  • Insurance statutes and regulations

Key Requirements

  • High School Diploma or GED
  • 1 year insurance-related experience
  • Associate’s degree preferred
  • Pass background check
  • Must pass background check

Work Rights

Not specified

Tailored Resume

Cover Letter