Medical Call Center Customer Service Representative - Stu Health - Engemann Admin - Full Time 8 Hour Days (non-exempt) (non-union)

uscdirectory.usc.edu

Los Angeles, CA, USA
Base: $22.00 – $34.18; bonus/equity: not specified...
Excellent interpersonal skills
Experience in high-pressure environments
Flexible schedule required
The role serves as the primary point of contact for USC academic medical centers

Job Summary

  • The role serves as the primary point of contact for USC academic medical centers.
  • Responsibilities include scheduling appointments and handling student health inquiries.
  • The position requires maintaining patient confidentiality in accordance with HIPAA regulations.

Matching Summary

The role serves as the primary point of contact for USC academic medical centers.

Salary

Base: $22.00 – $34.18; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent interpersonal skills
  • Experience in high-pressure environments
  • Flexible schedule required

Nice-to-have

  • Bilingual in Spanish or Chinese
  • Knowledge of medical terminology
  • Experience in healthcare customer service

Key Requirements

  • High school diploma or equivalent
  • 2 years of call center experience preferred
  • Fire Life Safety Training required

Work Rights

Not specified

Tailored Resume

Cover Letter