Product Support Engineer

877

Austin, Texas, United States
Base: $77,416.00 - $104,739.00; bonus/equity: vari...
Hybrid
Bigcommerce platform expertise
Stencil framework and handlebars
Javascript node.js angular json
The company aims to empower businesses to innovate and grow with an open, AI-driven commerce ecosystem

Job Summary

  • The company aims to empower businesses to innovate and grow with an open, AI-driven commerce ecosystem.
  • This role requires expert-level knowledge of the BigCommerce platform to troubleshoot complex technical issues for merchants and developers.
  • Candidates must possess deep skills in front-end languages like JavaScript and HTML/CSS alongside proficiency in Stencil Framework.

Matching Summary

The company aims to empower businesses to innovate and grow with an open, AI-driven commerce ecosystem.

Salary

Base: $77,416.00 - $104,739.00; Bonus/Equity: Variable compensation eligible; Benefits: Eligible per local policies

Skills & Requirements

Must-have

  • BigCommerce platform expertise
  • Stencil Framework and Handlebars
  • JavaScript Node.js Angular JSON
  • DNS SSL and technical infrastructure
  • JIRA defect tracking and management

Nice-to-have

  • Logstash and Rundeck experience
  • Github code deployment knowledge
  • Strong verbal and written communication
  • Ability to work independently
  • Flexible schedule for global teams

Key Requirements

  • 3-4 years customer focus experience
  • 12 months BigCommerce platform experience
  • BigCommerce API Certification required
  • Stencil Certification required

Work Rights

Not specified

Tailored Resume

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