Customer Success Manager - Apac

Workday

Kuala Lumpur, Malaysia
Customer facing roles
Customer relationship building
Saas enterprise software
As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most

Job Summary

  • As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • The Global Customer Success (GCS) team engages every customer to ensure significant value throughout their Workday journey.
  • As a CSM, you will ensure the maximum value is derived from our products and services, by quantifying the value, driving adoption, sharing best practices, answering business questions, identifying opportunities and developing strategic goals and objectives.

Matching Summary

As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.

Skills & Requirements

Must-have

  • Customer facing roles
  • Customer relationship building
  • SaaS enterprise software
  • Cross-functional collaboration

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Curious minds
  • Mandarin fluency is a plus

Key Requirements

  • 3+ years customer facing experience
  • 2+ years building strong customer relationships
  • Experience with commercial processes and tools
  • Strong thinking and problem solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter