Client Service Management, Analyst/associate

BlackRock UK

United Kingdom
Not specified; not specified; retirement investmen...
4d onsite
5+ years financial services experience
Strong english communication skills
Microsoft office proficiency
The Client Experience Management team is responsible for overseeing the servicing of firm's clients across EMEA intermediaries

Job Summary

  • The Client Experience Management team is responsible for overseeing the servicing of firm's clients across EMEA intermediaries.
  • Employees are required to work at least 4 days in the office per week under BlackRock's hybrid work model.
  • The role involves building relationships with clients, resolving service challenges, and driving transparency in client communications.

Matching Summary

The Client Experience Management team is responsible for overseeing the servicing of firm's clients across EMEA intermediaries.

Salary

Not specified; Not specified; Retirement investment tools; Education reimbursement; Flexible Time Off

Skills & Requirements

Must-have

  • 5+ years financial services experience
  • Strong English communication skills
  • Microsoft Office proficiency
  • End-to-end client onboarding
  • Cross-functional collaboration

Nice-to-have

  • Fluency in French, German, Italian, Spanish, or Arabic
  • Root cause analysis capabilities
  • Process improvement mindset
  • Self-starter attitude
  • Interest in investment industry

Key Requirements

  • BA/BS degree equivalent
  • 5+ years financial services experience
  • English fluency plus one additional language (French, German, Italian, Spanish, or Arabic)

Work Rights

Not specified

Tailored Resume

Cover Letter