Security & Guest Services Supervisor

Dow Event Center

Rochester, MN, US
Base: $40,000 - $45,000 annually; bonus/equity: no...
2-3 years security or law enforcement experience
1-2 years supervisory or team lead role
Experience creating staff schedules
This role serves as the on-duty Security Event Lead, supervising officers and guest services staff primarily during evenings and large-scale events

Job Summary

  • This role serves as the on-duty Security Event Lead, supervising officers and guest services staff primarily during evenings and large-scale events.
  • The position requires maintaining high operational standards while fostering a safe, professional, and welcoming environment aligned with venue guest service standards.
  • Candidates will receive a competitive salary between $40,000 and $45,000 annually along with medical, dental, vision, life insurance, and a 401k plan.

Matching Summary

This role serves as the on-duty Security Event Lead, supervising officers and guest services staff primarily during evenings and large-scale events.

Salary

Base: $40,000 - $45,000 Annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, disability insurance, paid vacation, 401k plan

Skills & Requirements

Must-have

  • 2-3 years security or law enforcement experience
  • 1-2 years supervisory or team lead role
  • Experience creating staff schedules
  • Ability to de-escalate conflict
  • Incident report writing skills

Nice-to-have

  • Associate or bachelor's degree in related field
  • Experience in convention center or arena
  • Payroll and workforce management system experience
  • Strong decision-making under pressure
  • Inclusive workplace culture alignment

Key Requirements

  • 2-3 years security/public safety experience
  • 1-2 years supervisory experience
  • Schedule creation and shift management
  • Incident reporting proficiency
  • Conflict de-escalation capability

Work Rights

Not specified

Tailored Resume

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