Associate Ii, Client Contact

Worldpay (FIS)

Not specified; not specified; competitive salary +...
**
High school diploma or ged required
Excellent verbal communication skills
Strong written communication skills
** Worldpay (FIS) is seeking an Associate II, Client Contact to provide customer support via phone, handling inquiries and resolving basic issues. Ideal candidates will possess strong customer service skills and effective communication abilities, along with a high school diploma or GED. **

Job Summary

  • The role provides customer support to consumers via calls as the primary contact for customer issues.
  • Employees will troubleshoot problems, identify root causes, and use tools to resolve a targeted percentage of inquiries.
  • FIS offers a competitive salary, benefits, and a broad range of professional education and personal development possibilities.

Matching Summary

Match Score: 75

** Worldpay (FIS) is seeking an Associate II, Client Contact to provide customer support via phone, handling inquiries and resolving basic issues. Ideal candidates will possess strong customer service skills and effective communication abilities, along with a high school diploma or GED. **

Salary

Not specified; Not specified; Competitive salary and benefits

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Excellent verbal communication skills
  • Strong written communication skills
  • Computer navigation and operation skills
  • Ability to handle high volume of inquiries

Nice-to-have

  • Curious and forward-thinking mindset
  • Collaborative team player
  • Entrepreneurial spirit
  • Passionate about financial services
  • Fun and open attitude

Key Requirements

  • High school diploma or GED
  • Excellent customer service skills
  • Effective people skills and sensitivities

Work Rights

Not specified

Tailored Resume

Cover Letter