Customer Service Tel Rep

UPS

Medellín, Colombia
Previous customer service experience required
Availability for tuesday to saturday shifts
Rotating shift schedule from 1am to 1pm
This role involves representing a Fortune Global 500 organization with a rewarding culture

Job Summary

  • This role involves representing a Fortune Global 500 organization with a rewarding culture.
  • The position requires handling diverse customer requests including billing, shipments, and loss investigations.
  • Candidates must be available to work rotating shifts from Tuesday to Saturday between 1:00 am and 1:00 pm.

Matching Summary

This role involves representing a Fortune Global 500 organization with a rewarding culture.

Skills & Requirements

Must-have

  • Previous customer service experience required
  • Availability for Tuesday to Saturday shifts
  • Rotating shift schedule from 1am to 1pm
  • Remote work capability (100% telework)
  • Handling billing and shipping inquiries

Nice-to-have

  • Passion for leading teams
  • Drive to cultivate skills
  • Innovative problem solving mindset

Key Requirements

  • Prior experience in customer service areas
  • Must reside in Medellín or metropolitan area
  • 44 hours weekly commitment

Work Rights

Not specified

Tailored Resume

Cover Letter