Novotel Singapore On Stevens : Guest Services Executive

Novotel Singapore On Stevens

Singapore, Singapore
On-site
Guest enquiries and requests
Clear and constant communication
Guest recognition importance
Novotel Singapore On Stevens is seeking a Guest Services Executive to ensure excellent customer service and effective communication with guests and staff. The role emphasizes guest satisfaction, knowledge of hotel services, and adherence to health and safety procedures within a vibrant hotel environment

Job Summary

  • Novotel Singapore on Stevens and Mercure Singapore on Stevens are committed to attracting, recruiting and retaining diverse talents from all walks of life.
  • Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.
  • To ensure at all times that personal presentation is immaculate and your uniform or work clothes are in line with relevant Guest Services and Hotel uniform and clothing codes.

Matching Summary

Match Score: 85

Novotel Singapore On Stevens is seeking a Guest Services Executive to ensure excellent customer service and effective communication with guests and staff. The role emphasizes guest satisfaction, knowledge of hotel services, and adherence to health and safety procedures within a vibrant hotel environment.

Skills & Requirements

Must-have

  • guest enquiries and requests
  • clear and constant communication
  • guest recognition importance
  • fire and emergency procedures

Nice-to-have

  • inclusive and equitable working environment
  • lush urban paradise
  • creative architecture

Key Requirements

  • training and development new GSAs
  • knowledge of all policies and policies

Work Rights

Not specified

Tailored Resume

Cover Letter