Assistant Front Office Manager

NEW PARK PROPERTY PTE. LTD.

Singapore, Singapore
Front office operations management
Guest experience and satisfaction
Team leadership and coaching
The role involves leading the Front Office team to ensure guests receive the highest level of service throughout their stay

Job Summary

  • The role involves leading the Front Office team to ensure guests receive the highest level of service throughout their stay.
  • Responsibilities include developing annual upsell strategies and collaborating with Sales and Revenue teams to maximize financial performance.
  • The position requires managing human resources activities including hiring, performance appraisals, and fostering a commitment to excellent service.

Matching Summary

Match Score: 75

The role involves leading the Front Office team to ensure guests receive the highest level of service throughout their stay.

Skills & Requirements

Must-have

  • Front Office operations management
  • Guest experience and satisfaction
  • Team leadership and coaching
  • Brand standards implementation
  • Revenue and upsell strategy

Nice-to-have

  • Strong team culture building
  • Creative problem solving skills
  • Collaborative leadership style
  • Sustainability initiative involvement

Key Requirements

  • Experience in hotel front office management
  • Knowledge of brand SOPs and LQA standards
  • Ability to lead by example in high-performance environments

Work Rights

Not specified

Tailored Resume

Cover Letter