It Support Specialist I

Zillow

Lenexa, KS, United States
Base: competitive salary; bonus/equity: eligible f...
Pc/mac troubleshooting
Servicenow experience
Technical support for employees
The IT Support team at Zillow Group provides technical support to keep employees productive and connected

Job Summary

  • The IT Support team at Zillow Group provides technical support to keep employees productive and connected.
  • As an IT Support Specialist I, you will resolve issues on both Mac and PC and manage hardware inventory.
  • Zillow values diverse backgrounds and encourages candidates with transferable skills to apply.

Matching Summary

The IT Support team at Zillow Group provides technical support to keep employees productive and connected.

Salary

Base: Competitive salary; Bonus/Equity: Eligible for equity awards; Benefits: Not specified

Skills & Requirements

Must-have

  • PC/Mac troubleshooting
  • ServiceNow experience
  • Technical support for employees

Nice-to-have

  • Customer service orientation
  • Detail-oriented and organized
  • Team collaboration skills

Key Requirements

  • Basic familiarity with Active Directory
  • Experience with ticketing systems
  • Motivated to learn IT processes

Work Rights

Not specified

Tailored Resume

Cover Letter