Job Summary

• The Service Delivery Manager – SMB at T-Mobile is responsible for overseeing the execution of standardized B2B service deliveries for small and medium business customers.
• This role ensures consistent, high-quality delivery outcomes by managing multiple concurrent engagements and maintaining strict adherence to established delivery models and timelines.
• At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers.

Matching Summary

Salary

Base: $74,400 - $134,100; Bonus/Equity: 15% Corporate Bonus Target; Benefits: Medical, dental, vision, 401(k), stock grants, PTO, holidays, parental leave, tuition assistance, etc.

Skills & Requirements

Key Requirements

• 4-7 years managing B2B service delivery
• 2-4 years coordinating cross-functional teams
• 2-4 years implementing process improvements
• Bachelor's Degree Business Administration
• Master's/Advanced Degree Business Administration (Preferred)
• Legally authorized to work in the United States

Work Rights