Front Office Support

Glass America

Orlando, Florida, USA
Handle customer interactions
Scheduling customer appointments
Communicate with auto glass technicians
Glass America offers a great salary and benefits, including paid time off, paid parental leave, and paid holidays

Job Summary

  • Glass America offers a great salary and benefits, including paid time off, paid parental leave, and paid holidays.
  • As a Customer Service Representative, you will professionally handle customer interactions, schedule appointments, and communicate with technicians.
  • The company is growing and provides career development and progression opportunities for its team members.

Matching Summary

Glass America offers a great salary and benefits, including paid time off, paid parental leave, and paid holidays.

Skills & Requirements

Must-have

  • handle customer interactions
  • scheduling customer appointments
  • communicate with Auto Glass Technicians
  • utilize software for notes
  • provide service quotes
  • meet shop production goals

Nice-to-have

  • positive demeanor
  • career development opportunities
  • team member support

Key Requirements

  • demonstrates ability to stay organized
  • handle high volume of phone calls and emails
  • comfortable in customer facing role
  • reliable and dependable hard worker
  • high aptitude for technology
  • strong typing and data entry skills
  • process driven
  • manage inventory levels
  • work some Saturdays and overtime
  • general knowledge of automobile functions

Work Rights

Not specified

Tailored Resume

Cover Letter