Technical Writer 2

Comcast Nbcuniversal Foundation Inc

Not specified
Develop internal process documentation
Create standard operating procedures
Produce user guides and visual diagrams
Comcast NBCUniversal Foundation Inc. is seeking a Technical Writer 2 to develop user-friendly documentation for internal business processes, SOPs, and training materials. The ideal candidate will possess 2-5 years of relevant experience and a Bachelor's degree, working independently to create clear documentation while collaborating with operational teams and subject matter experts

Job Summary

  • The Technical Writer 2 is responsible for developing clear, accurate, and user-friendly documentation focusing on internal business processes and standard operating procedures.
  • This role partners with operational teams and subject matter experts to translate complex workflows into straightforward documentation and visual materials.
  • Employees are expected to own the customer experience, be enthusiastic learners of game-changing technology, and win as a team to drive results.

Matching Summary

Match Score: 85

Comcast NBCUniversal Foundation Inc. is seeking a Technical Writer 2 to develop user-friendly documentation for internal business processes, SOPs, and training materials. The ideal candidate will possess 2-5 years of relevant experience and a Bachelor's degree, working independently to create clear documentation while collaborating with operational teams and subject matter experts.

Skills & Requirements

Must-have

  • Develop internal process documentation
  • Create standard operating procedures
  • Produce user guides and visual diagrams
  • Conduct information gathering sessions with SMEs
  • Maintain documents in Confluence or SharePoint

Nice-to-have

  • Ability to work nights and weekends
  • Strong teamwork and collaboration skills
  • Passion for innovation and technology
  • Customer-focused mindset
  • Experience with digital tools and experiences

Key Requirements

  • Bachelor's Degree preferred
  • 2-5 years of relevant work experience

Work Rights

Not specified

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