Telecommunications or business solutions background
This role serves as a strategic advisor to cultivate trusted partnerships and align service offerings with evolving customer business goals
Job Summary
This role serves as a strategic advisor to cultivate trusted partnerships and align service offerings with evolving customer business goals.
The position requires direct accountability for Professional Services bookings, deal execution, and meeting quarterly financial targets without managing a regional team.
Candidates must possess strong financial acumen to manage project profitability, pricing strategies, and resource cost balancing within the SaaS environment.
Matching Summary
This role serves as a strategic advisor to cultivate trusted partnerships and align service offerings with evolving customer business goals.
Skills & Requirements
Must-have
15+ years business setting experience
8+ years customer-facing sales experience
Telecommunications or business solutions background
Professional Services sales expertise
Contract negotiation and scope definition skills
Financial acumen for P&L and bookings
Nice-to-have
Genesys Contact Center Solution knowledge
Project Management certification (PMP/PRINCE2)
Fluency in Italian or Portuguese
Experience with Agile or Waterfall methodologies
Background in Contact Center projects
Key Requirements
Degree in computer technology or equivalent technical experience
Minimum 15 years in business with 8 years in sales
Fluent in English and Spanish
Experience in Professional Services Sales preferred