Responsible for finding optimal technical solutions to meet the customer’s needs for non-standard and modernisation cases, ensuring clarity on the solution’s scope
Job Summary
Responsible for finding optimal technical solutions to meet the customer’s needs for non-standard and modernisation cases, ensuring clarity on the solution’s scope.
Coordinates specification creation, performs initial and revised non-standard energy calculations, traffic analyses, and is accountable for technical site surveys and the technical content of the order.
Provides content for pre-tender and pre-booking reviews, executes activities for a holistic solution plan, and leads full chain engineering teams on major projects until handover.
Matching Summary
Responsible for finding optimal technical solutions to meet the customer’s needs for non-standard and modernisation cases, ensuring clarity on the solution’s scope.
Skills & Requirements
Must-have
Technical solution finding for non-standard cases
Customer technical question answering
Product platform selection
Costing for materials and services
Specification creation coordination
Technical site surveys
Solution lead time coordination
Installability and maintainability assurance
Compliance with local codes and regulations
Content for sales process reviews
Holistic solution plan execution
Layout creation
Change requirement analysis
Technical training provision
Modernisation engineering
Nice-to-have
Innovative and collaborative working culture
Employee engagement participation
Sharing of information and ideas
Sustainability integration
Ethical business practices
Co-worker trust and respect
Good performance recognition
Career and personal goal achievement
Healthy and balanced life
Key Requirements
Experience in sales support engineering
Knowledge of KONE business lines
Understanding of costing for corporate and local materials
Familiarity with integration costing
Understanding of installation and maintenance costs
Ability to perform energy calculations and traffic analyses
Knowledge of local codes, regulations, and safety requirements