Contact Center Scheduler

Frontier Dermatology

Albany, USA
On-site
Superior customer service over the phone
Fast-paced environment
Exceptional customer service skills
Join our central call center team as a medical Scheduler, performing duties such as scheduling appointments, insurance verification, and routing calls

Job Summary

  • Join our central call center team as a medical Scheduler, performing duties such as scheduling appointments, insurance verification, and routing calls.
  • This position requires comfort in a fast-paced environment and the ability to multitask across multiple electronic clinical programs and websites.
  • Benefits include health insurance, 401k with employer matching, life insurance, paid holidays, and tiered PTO accrual.

Matching Summary

Join our central call center team as a medical Scheduler, performing duties such as scheduling appointments, insurance verification, and routing calls.

Skills & Requirements

Must-have

  • Superior customer service over the phone
  • Fast-paced environment
  • Exceptional customer service skills
  • Highly organized
  • Detail-oriented

Nice-to-have

  • Working behind the scenes on a computer
  • Commitment to excellence
  • Shaping the future of dermatological support

Key Requirements

  • HS Diploma, GED, or 1-3 months related healthcare experience
  • Preferred experience in a medical office or call center
  • Graduate of a healthcare training program

Work Rights

Not specified

Tailored Resume

Cover Letter