Qualitative Head Team

American International Group, Inc. (AIG)

Spain
Onsite
Deep understanding of policy issuance processes
Knowledge of quality methodologies in insurance
Strong regulatory compliance and risk management
American International Group, Inc. (AIG) is seeking a Qualitative Head Team member in Spain to ensure the accuracy and compliance of insurance documentation, emphasizing quality control and operational risk management. The ideal candidate will have a strong background in policy issuance processes and a mindset geared toward continuous improvement

Job Summary

  • The role ensures the accuracy, completeness, and regulatory compliance of policies and insurance documentation prior to release.
  • AIG offers a comprehensive Total Rewards Program including health care, savings, financial protection, and professional development opportunities.
  • The position requires balancing quality controls with service levels while managing operational risk and turnaround times effectively.

Matching Summary

Match Score: 85

American International Group, Inc. (AIG) is seeking a Qualitative Head Team member in Spain to ensure the accuracy and compliance of insurance documentation, emphasizing quality control and operational risk management. The ideal candidate will have a strong background in policy issuance processes and a mindset geared toward continuous improvement.

Skills & Requirements

Must-have

  • Deep understanding of policy issuance processes
  • Knowledge of quality methodologies in insurance
  • Strong regulatory compliance and risk management
  • Experience with SLAs, KPIs, and governance
  • Ability to drive process improvement and automation

Nice-to-have

  • Influence without authority skills
  • Continuous improvement mindset
  • Structured execution and discipline
  • Cross-functional leadership capabilities
  • Data-driven decision making abilities

Key Requirements

  • Functional expertise in policy issuance quality control
  • Capability to translate regulatory requirements into operational controls
  • Proficiency in managing quality and service-related KPIs

Work Rights

Not specified

Tailored Resume

Cover Letter