Base: $100,000 to $120,000; bonus/equity: eligible...
Remote
Service enablement program design
Customer experience (cx) strategy
Voice of client (voc) initiatives
Net at Work is seeking a Service & CX Enablement Manager to partner directly with the Chief Client Officer to design, build, and scale service specific GTM activities and Voice of Client initiatives
Job Summary
Net at Work is seeking a Service & CX Enablement Manager to partner directly with the Chief Client Officer to design, build, and scale service specific GTM activities and Voice of Client initiatives.
This role focuses on creating repeatable service enablement and client experience enablement programs that ensure client-facing teams understand what Net at Work sells and how value is delivered.
The company offers competitive salary, bonus eligibility, and diverse benefits supporting total health including medical, dental, vision, retirement planning, and paid time off.
Matching Summary
Net at Work is seeking a Service & CX Enablement Manager to partner directly with the Chief Client Officer to design, build, and scale service specific GTM activities and Voice of Client initiatives.
Salary
Base: $100,000 to $120,000; Bonus/Equity: Eligible for bonus per company plan; Benefits: Medical, dental, vision, retirement, PTO, and more
Skills & Requirements
Must-have
Service enablement program design
Customer experience (CX) strategy
Voice of Client (VOC) initiatives
Cross-functional alignment
Client feedback and insights programs
GTM readiness for services
Nice-to-have
Strong influence without formal authority
Ability to distill complexity
Collaborative team player
Program leadership in fast-growing organizations
Client relationship deepening
Operational model development
Key Requirements
Experience in services-led technology or SaaS environments