Loaner Desk Agent

BMW/Mini of Sterling

Sterling, US
Onsite
Check in/check out loaner vehicles
Assess loaners for damage
Remind clients of personal belongings
BMW/Mini of Sterling is seeking a Loaner Desk Agent to manage the check-in and check-out process for loaner vehicles while providing excellent customer service. The ideal candidate will possess automotive customer service experience, strong communication skills, and a detail-oriented approach. This position offers career advancement opportunities within a reputable automotive retailer

Job Summary

  • Assure proper and thorough check in/check out of loaner vehicles upon client departure/return.
  • Assess loaners for excessive mileage, damage, fuel level and overall cleanliness.
  • We offer a generous, comprehensive benefits package and all the tools you will need to be successful.

Matching Summary

Match Score: 85

BMW/Mini of Sterling is seeking a Loaner Desk Agent to manage the check-in and check-out process for loaner vehicles while providing excellent customer service. The ideal candidate will possess automotive customer service experience, strong communication skills, and a detail-oriented approach. This position offers career advancement opportunities within a reputable automotive retailer.

Skills & Requirements

Must-have

  • Check in/check out loaner vehicles
  • Assess loaners for damage
  • Remind clients of personal belongings
  • Efficient service drive flow
  • Prepare new loaner units
  • Retire expired loaner units

Nice-to-have

  • Customer-focused and energetic
  • Outstanding follow up ability
  • Great attitude and motivated
  • Team player is a must

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Automotive Customer Service Experience Preferred
  • CRM proficiency
  • Drug free workplace

Work Rights

Not specified

Tailored Resume

Cover Letter