Ombudsman Elder Rights Specialist

North Carolina Department of Health and Human Services (DHHS)

Wake County, NC, United States
$52,592 - $92,036; recruitment range: $55,592 - $6...
Long term care ombudsman program
Nors next database oversight
Data compilation and documentation
The Ombudsman Elder Rights Specialist compiles, records, and documents data for the Long Term Ombudsman Program, supporting the State Long Term Care Ombudsman

Job Summary

  • The Ombudsman Elder Rights Specialist compiles, records, and documents data for the Long Term Ombudsman Program, supporting the State Long Term Care Ombudsman.
  • This role involves oversight of the NORS Next database, conducting weekly reviews, providing training to users, and serving as the primary point of contact for system navigation.
  • The position is part of a three-person team collaborating on daily program duties, including public contact, technical assistance, and preparing reports for federal and state agencies.

Matching Summary

The Ombudsman Elder Rights Specialist compiles, records, and documents data for the Long Term Ombudsman Program, supporting the State Long Term Care Ombudsman.

Salary

$52,592 - $92,036; Recruitment Range: $55,592 - $62,600; Benefits: Comprehensive state benefits package

Skills & Requirements

Must-have

  • Long Term Care Ombudsman Program
  • NORS Next database oversight
  • data compilation and documentation
  • technical assistance and guidance
  • training and on-boarding support

Nice-to-have

  • high quality customer service
  • experience with older adults
  • aging network familiarity

Key Requirements

  • Master's degree and two years of related experience OR Bachelor's degree and four years of related experience OR equivalent combination of education and experience.

Work Rights

Not specified

Tailored Resume

Cover Letter