Réceptionniste/concierge H/f

Mondrian Bordeaux

Bordeaux, France
**
Excellent customer service skills
Fluent french and english
Front office operations management
** Mondrian Bordeaux is seeking a receptionist/concierge to provide exceptional customer service in their luxury 5-star hotel. The role involves welcoming guests, managing reception operations, and supervising housekeeping teams, with a focus on creating memorable experiences for clients. **

Job Summary

  • You will be responsible for ensuring a successful customer experience, personally welcoming each client and being present at every stage of their stay.
  • This role involves managing front office operations, ensuring perfect management and cash handling, and supervising housekeeping teams.
  • The company offers advantageous benefits including health insurance, public transport reimbursement, food allowances, and global hotel benefits through Accor All Heartist and Ennismore programs.

Matching Summary

Match Score: 75

** Mondrian Bordeaux is seeking a receptionist/concierge to provide exceptional customer service in their luxury 5-star hotel. The role involves welcoming guests, managing reception operations, and supervising housekeeping teams, with a focus on creating memorable experiences for clients. **

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Fluent French and English
  • Front office operations management
  • Cash handling and reconciliation
  • Guest relations and satisfaction

Nice-to-have

  • Dynamic and smiling personality
  • Adaptable to day and night shifts
  • Curious and eager to learn
  • Personal touch for memorable experiences
  • Third language proficiency

Key Requirements

  • Perfect French and English proficiency
  • Ideally a third language

Work Rights

Not specified

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