Bilingual Merchant Support Specialist (french/english)

Nuvei Technologies

Montreal, QC, Canada
Overtime pyy for evening, weekend, + holiday shift...
On-site
Full fluency in english and french
24/7 shift availability including weekends
Inbound customer service and technical support
This role requires full fluency in both English and French to support merchants globally

Job Summary

  • This role requires full fluency in both English and French to support merchants globally.
  • The position involves answering inbound customer service and technical support calls on a 24/7 basis.
  • Employees are expected to leverage documentation and professional tact to resolve critical or difficult situations.

Matching Summary

This role requires full fluency in both English and French to support merchants globally.

Salary

Overtime pay for evening, weekend, and holiday shifts; Not specified; Not specified

Skills & Requirements

Must-have

  • Full fluency in English and French
  • 24/7 shift availability including weekends
  • Inbound customer service and technical support

Nice-to-have

  • Problem-solving ability
  • Team collaboration skills
  • Continuous process improvement mindset

Key Requirements

  • High school diploma or equivalent
  • Fluent in written and spoken English
  • Fluent in written and spoken French for Quebec locations

Work Rights

Not specified

Tailored Resume

Cover Letter