Vice President - Emea Bpo & Business Development

Broadridge Business Process Outsourcing LLC

London, United Kingdom
Hybrid
Emea financial operations oversight
Capital markets and securities operations expertise
End-to-end service delivery leadership
Set the strategic direction and lead end-to-end service delivery across a complex, multi-site EMEA footprint, driving operational excellence, regulatory compliance, and exceptional client outcomes

Job Summary

  • Set the strategic direction and lead end-to-end service delivery across a complex, multi-site EMEA footprint, driving operational excellence, regulatory compliance, and exceptional client outcomes.
  • Act as the senior point of contact for key EMEA clients, ensuring exceptional service delivery, strengthening long-term partnerships, and proactively identifying opportunities to enhance client satisfaction and engagement.
  • Build, mentor, and inspire a diverse, high-performing regional leadership team, fostering talent development, succession planning, and strong employee engagement.

Matching Summary

Set the strategic direction and lead end-to-end service delivery across a complex, multi-site EMEA footprint, driving operational excellence, regulatory compliance, and exceptional client outcomes.

Skills & Requirements

Must-have

  • EMEA financial operations oversight
  • Capital Markets and Securities Operations expertise
  • end-to-end service delivery leadership
  • client relationship management
  • go to market strategy execution

Nice-to-have

  • culture of continuous improvement
  • talent development and succession planning
  • Lean or Six Sigma methodologies

Key Requirements

  • 15+ years of operations management experience
  • Strong Capital Markets and Securities Operations expertise
  • Proven track record of leading large, multi-site teams
  • Bachelor’s degree in Business Administration, Operations Management, Finance, or related discipline
  • MBA preferred

Work Rights

Not specified

Tailored Resume

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