The IT Support Specialist provides onsite and remote support for hardware, software, and network issues across a defined geographic region of dealerships
Job Summary
The IT Support Specialist provides onsite and remote support for hardware, software, and network issues across a defined geographic region of dealerships.
This role serves as a key liaison between dealership teams and Corporate IT, ensuring systems are operational, compliant, and aligned with standards.
The position requires regular regional travel to McKinney, Austin, Northern California, and Louisiana locations to support multiple dealership sites.
Matching Summary
The IT Support Specialist provides onsite and remote support for hardware, software, and network issues across a defined geographic region of dealerships.
Salary
Hourly position; overtime may be required
Skills & Requirements
Must-have
2+ years IT support experience
Hardware and software troubleshooting
ServiceNow incident tracking
Network and peripheral maintenance
Onsite and remote technical support
Nice-to-have
Strong customer service skills
Ability to work independently
Vendor relationship management
User training and best practices
Excellent communication abilities
Key Requirements
2+ years of IT support experience
CompTIA A+ certification preferred
Automotive dealership systems experience preferred