Centre Manager

AUREUS (SENGKANG) PTE. LTD.

Singapore, Singapore
Base: $4,000 - $4,500; bonus/equity: various perfo...
Not specified (assumed retail hours including weekends)
2-3 years customer service experience
1 year manager-level position
Strong organization and sales skills
Aureus Group is seeking a Centre Manager for their leading music school in Singapore, tasked with leading a customer service team to achieve sales and enrolment targets while ensuring high-quality service. The ideal candidate should have experience in customer service management, strong leadership skills, and a passion for customer engagement

Job Summary

  • The role involves leading a team of Customer Service Executives to drive company growth through effective mentoring and sales activities.
  • Candidates must achieve monthly targets for lead generation, sales enrolments, and conversion rates while maintaining high service standards.
  • The company offers a gross salary between $4,000 and $4,500 along with performance bonuses, medical coverage, and complimentary music lessons.

Matching Summary

Match Score: 85

Aureus Group is seeking a Centre Manager for their leading music school in Singapore, tasked with leading a customer service team to achieve sales and enrolment targets while ensuring high-quality service. The ideal candidate should have experience in customer service management, strong leadership skills, and a passion for customer engagement.

Salary

Base: $4,000 - $4,500; Bonus/Equity: Various Performance and Incentive Bonuses; Benefits: Medical, Insurance, 14 days Annual Leave, Sick Leave, IT Devices

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • 1 year manager-level position
  • Strong organization and sales skills
  • Extensive product knowledge
  • Ability to work retail hours and weekends

Nice-to-have

  • Bilingual or trilingual proficiency
  • Positive extroverted personality
  • Passion for customer service
  • Goal-driven mindset
  • Adaptability and leadership

Key Requirements

  • 2-3 years customer service experience
  • 1 year management experience
  • Available for weekend and retail hours
  • Proficiency in written and spoken English

Work Rights

Not specified

Tailored Resume

Cover Letter