Front Desk Agent (Hotel)

JEWEL CHANGI AIRPORT HOTEL PTE. LTD.

Singapore, Singapore
Not specified (assumed onsite).
Accurate guest check-in and check-out procedures
Shift work including weekends and public holidays
Clear english communication skills
The Front Desk Agent position at Jewel Changi Airport Hotel involves managing guest check-in and check-out, addressing guest requests, and supporting daily operations. Candidates must deliver high customer satisfaction while performing administrative duties and preparing shift briefings

Job Summary

  • You will manage guest check-in, check-out, and room changes accurately using hotel systems while ensuring guest requests are addressed promptly.
  • The role involves preparing shift briefings, assisting with reservations, and supporting daily administrative operations to enhance the guest experience.
  • Team members must be willing to work shifts including weekends, evenings, and public holidays as assigned.

Matching Summary

Match Score: 85

The Front Desk Agent position at Jewel Changi Airport Hotel involves managing guest check-in and check-out, addressing guest requests, and supporting daily operations. Candidates must deliver high customer satisfaction while performing administrative duties and preparing shift briefings.

Skills & Requirements

Must-have

  • Accurate guest check-in and check-out procedures
  • Shift work including weekends and public holidays
  • Clear English communication skills
  • Computer literacy for hotel systems
  • Cash float management and reconciliation

Nice-to-have

  • Proficiency in additional languages
  • Openness to learning new technology
  • Knowledge of local tourist attractions

Key Requirements

  • Ability to communicate clearly in English
  • Willingness to work rotating shifts
  • Computer literate

Work Rights

Not specified

Tailored Resume

Cover Letter